Privacy Policy

PFV Innovations, LLC Privacy Policy

Last Updated: July 3, 2026

PFV Innovations, LLC (“PFV Innovations,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the Flip Pick Companion mobile application (“App”), visit www.FlipPickPlectrums.com, or otherwise interact with our products and services.

This Privacy Policy applies to both the Flip Pick Companion mobile application and the Flip Pick Plectrums website. Where our privacy practices differ between the App and our website, those differences are explained below.

Flip Pick Companion Mobile Application

Information We Collect

At this time, Flip Pick Companion does not require users to create an account and does not collect, transmit, or store personal information.

The App does not collect information such as:

Name
Email address
Phone number
Mailing address
Payment information
Location data
Contacts
Photos
Camera images
Usage analytics
Advertising identifiers

Local Device Storage

To improve your experience, the App stores certain information only on your own device. This may include:

Favorite exercises
Completed practice drills
Metronome settings
Practice preferences
Other user preferences

This information remains on your device and is not transmitted to PFV Innovations.

User Accounts

Flip Pick Companion does not require users to register, create an account, or sign in.

Analytics and Tracking

Flip Pick Companion does not use advertising SDKs or analytics services to collect personal information or monitor user activity.

Device Permissions

The App may access certain device capabilities solely to provide requested functionality.

Currently this includes:

Audio playback for tuning reference tones, metronome sounds, and educational content.

If future versions of the App request additional permissions (such as microphone access for instrument tuning), those permissions will be requested by your device only when needed, and their purpose will be clearly explained.

External Links

The App may include links to third-party websites, instructional resources, social media platforms, online communities, and online stores, including services such as YouTube, Facebook, Ultimate Guitar, and the Flip Pick Plectrums website.

Once you leave the App, your interactions with those websites are governed by their own privacy policies. PFV Innovations is not responsible for the privacy practices or content of third-party websites.

Children’s Privacy

Flip Pick Companion is not directed toward children under the age of 13, and PFV Innovations does not knowingly collect personal information from children through the App.

If we become aware that personal information has been collected from a child under 13, we will take appropriate steps to delete that information.

Flip Pick Plectrums Website

The following sections apply to visitors of www.FlipPickPlectrums.com and customers who purchase products from our online store.

Information We Collect

We collect only the information reasonably necessary to operate our business and fulfill customer orders.

This may include:

Personal Information

When you place an order or contact us, you may voluntarily provide:

Name
Shipping address
Billing address
Email address
Phone number

Payment Information

Payments are securely processed by trusted third-party payment processors, including Shopify Payments, PayPal, Stripe, or similar providers.

PFV Innovations does not store complete payment card information on our servers.

Website Analytics

Our website may use services such as Google Analytics to better understand website performance and improve the customer experience.

These analytics apply to the website only and are not used within the Flip Pick Companion mobile application.

How We Use Your Information

Website information is used only to:

Process and fulfill orders
Respond to customer inquiries
Communicate about purchases
Send product updates or promotional communications (where permitted)
Improve website performance
Comply with legal obligations

Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

Maintain shopping cart functionality
Remember user preferences
Analyze website traffic
Improve website performance

Some third-party services integrated into our website may also use cookies according to their own privacy policies.

Information Sharing

We do not sell personal information.

Information is shared only with trusted service providers as necessary to:

Process payments
Ship orders
Provide customer support
Operate our website
Analyze website performance

These providers are contractually obligated to safeguard your information.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information.

All transactions involving sensitive information are transmitted using encrypted SSL/TLS connections.

Data Retention

We retain personal information only as long as necessary to:

Complete transactions
Comply with legal obligations
Resolve disputes
Enforce our agreements

Your Privacy Rights

Depending on your location, applicable laws may provide rights to:

Access your personal information
Correct inaccurate information
Request deletion of personal information
Withdraw consent where applicable
Request information about how your data is used

To exercise these rights, contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those external websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, we will revise the “Last Updated” date at the top of this page. Continued use of our website or App after changes become effective constitutes acceptance of the updated Privacy Policy.